CAASI LEGAL

Privacy Policy

The Civil Aviation Authority of Solomon Islands (CAASI) is committed to safeguarding personal information and respecting user privacy.

Last Updated

02 October 2020

Overview

This Privacy Policy explains how CAASI (“we”, “our”, or “us”) collects, uses, stores, and discloses personal information when you access or use our website, services, and associated subdomains.

Definitions

  • Company: Civil Aviation Authority of Solomon Islands (CAASI)
  • Country: Solomon Islands
  • Customer: Any individual or organisation using CAASI services
  • Device: Any internet-connected device
  • Personal Data: Information that identifies or may identify a person
  • Website: https://www.caasi.gov.sb

Information We Collect

We may collect personal information including:

  • Name and username
  • Email address
  • Phone number
  • Mailing address
  • IP address and device data

How We Use Information

  • To operate and improve CAASI services
  • To personalize user experience
  • To process transactions and communications
  • To respond to enquiries and support requests
  • To meet legal and regulatory obligations

Third-Party Information

CAASI may receive information from third parties such as analytics providers, fraud detection services, and social media platforms, subject to user privacy settings.

Information Sharing

We may share personal and non-personal information with trusted service providers, affiliates, or government authorities where required by law. CAASI does not sell personal information.

Email Communications

By submitting your email address, you consent to receive communications from CAASI. You may unsubscribe at any time using the links provided in emails.

Data Retention

Information is retained only for as long as necessary to fulfil service delivery or legal requirements, after which it is securely deleted or anonymised.

Data Security

CAASI implements physical, technical, and administrative safeguards to protect personal information. While we take reasonable measures, absolute security cannot be guaranteed.

International Transfers

Information may be transferred and hosted outside Solomon Islands. By using CAASI services, you consent to such transfers in accordance with applicable law.

User Rights

Users may request access, correction, restriction, or deletion of personal data, subject to identity verification and legal obligations.

Children’s Privacy

CAASI does not knowingly collect personal data from children under the age of 13. If identified, such data will be removed promptly.

Cookies & Tracking

CAASI uses cookies and similar technologies to improve website functionality and analytics. Cookies may be managed via browser settings.

Regulatory Compliance

CAASI aligns its privacy practices with international data protection principles, including GDPR, where applicable.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website constitutes acceptance of the revised policy.

Contact

By using the CAASI website, you acknowledge and accept this Privacy Policy.

CONNECT WITH US

Civil Aviation Authority of Solomon Islands
  • PO BOX R25, Honiara, Solomon Islands
  • +677 36563, 36567, 36722
  • Fax: 36220
  • CAASI Building, Henderson, East Honiara